West Virginia American Water Launches 2018 Infrastructure Upgrade Map

West Virginia American Water's 2018 Infrastructure Upgrade Map. Photo courtesy of West Virginia American Water.

West Virginia American Water has launched its 2018 Infrastructure Upgrade Map, an online application enabling customers to view details about water main replacement projects and other water distribution system upgrades throughout the company’s service area.

“We owe it to our customers to demonstrate how we are putting their water bills to work and making necessary investments to provide safe, clean, affordable and reliable water services to keep their lives flowing,” said Brian Bruce, president of West Virginia American Water. “As a result of our distribution system improvement program approved by the Public Service Commission, we’re replacing aging water lines at an accelerated rate, and we want to be perfectly transparent with our customers about when and where these projects are taking place.”

Now in its second year, the application features information about projects completed in 2017 along with new projects underway in 2018, including locations, summaries, total dollars invested, and the length of upgraded lines.

In 2017, West Virginia American Water invested $29 million to replace nearly 30 miles of aging water lines across West Virginia, along with valves, service lines and fire hydrants – enhancing system resiliency, improving water quality, increasing flows for fire protection, and reducing service interruptions. This year, the company plans to invest approximately $28 million to maintain this infrastructure replacement program.

“It’s no secret that much of the water infrastructure across the country is aging and in need of repair or replacement,” Bruce said. “Our engineering and operations teams work closely in our local communities to identify needed upgrades and put plans into action, and we’re pleased that we can share these activities with our customers through a free online map accessible from any computer or smartphone.”

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