May 2019 Vol. 74 No. 5
Business News
Doosan Bobcat
Doosan Bobcat North America has transitioned its rights to the U.S. sales, marketing and service of the Montabert brand of attachments to Montabert SAS, creating a direct link between the brand’s U.S. distribution network and factory in Lyon, France. The dedicated Montabert U.S. support organization this change creates is the result of an agreement reached jointly by both parties to support Montabert SAS’s desire to get closer to its U.S. customer base.
To support the change, Montabert has been investing in new facilities across the U.S., including:
- A state-of-the-art service center in Chattanooga, Tenn., for product support and reman program.
- A new distribution and customer center in the St Louis, Mo., area with more than 50,000 square feet of warehouse space and offices.
- A new facility under construction in Elko, NV, to support customers on the West Coast, planned for completion in 2020.
“We are excited about the benefits achievable through complete system integration between the U.S. distribution center and Montabert factory,” said Stephane Giroudon, Montabert sales director-Americas, who will oversee the company’s U.S. operations. “We have been working closely with Doosan Bobcat North America to make sure the process goes smoothly, especially for our customers, our valued network of dealers, and our employees.”
Current sales and service contacts in the field remain the same. A new online Montabert dealer portal has been launched, with full ordering capabilities, parts breakdown, warranty system and case management to further enhance the dealer experience.
Doosan Bobcat North America is the U.S. and Canadian subsidiary of Doosan Bobcat Inc., representing the world-renowned brands of Bobcat compact equipment, Doosan portable power products and Geith attachments. •
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